Privacy Policy
At Southern Reels Production, operating our site and providing our services including Video Production, Film Production, TV Show Development, Interview Filming, Studio Hire, Post-Production Services (Editing, Sound Design), Script Writing, and Casting, we are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, disclose, and protect the information you provide to us or that we collect in connection with your use of our online platform and services.
Information We Collect
We may collect personal information from you when you interact with our service, such as when you make inquiries, use our services, apply for roles, or engage with our content. The types of information we collect may include your name, contact details, professional information, payment details, and other information relevant to the services we provide. We may also collect technical information automatically when you visit our site, such as IP address, browser type, operating system, and usage data.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Process transactions and manage your accounts.
- Respond to your inquiries and provide customer support.
- Develop and improve our services, website, and business operations.
- Communicate with you about services, offers, and updates (where permitted and in accordance with your preferences).
- Comply with legal obligations and protect our legal rights.
- Detect and prevent fraud and other malicious activity.
Legal Basis for Processing
We process your personal information based on various legal grounds, including:
- Your consent: Where you have given us explicit permission to process your information for a specific purpose.
- Performance of a contract: Where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract.
- Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms.
Sharing and Disclosure of Information
We may share your personal information with third parties in certain circumstances, including:
- With service providers who perform services on our behalf, such as payment processors, hosting providers, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- With business partners or collaborators in connection with specific projects or services, as necessary.
- In response to legal process, such as subpoenas, court orders, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
- The right to access: Request a copy of the personal information we hold about you.
- The right to rectification: Ask us to correct any inaccurate or incomplete information we hold about you.
- The right to erasure: Request that we delete your personal information under certain conditions.
- The right to restrict processing: Ask us to limit how we use your personal information.
- The right to object to processing: Object to our use of your personal information under certain conditions.
- The right to data portability: Receive your personal information in a structured, commonly used, and machine-readable format.
- The right to withdraw consent: Withdraw any consent you have previously given us for processing your personal information.
To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Similar Technologies
Our site may use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than your jurisdiction. We will take steps to ensure that such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our online platform. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at our physical address:
Southern Reels Production
Level 4,
55 Commonwealth Street,
Sydney, NSW,
2010
Australia